Troubleshooting

CleanSpace products are covered by limited warranty.

If you experience difficulty with the CleanSpace Respirator you can:

  • Read the Troubleshooting Questions and Answers below
  • Click here to download our Troubleshooting Guide
  • Click here to access our Warranty Enquiry Form

Operating

What is the lastest version of CleanSpace CST respirator firmware?

The CleanSpace Respirator lights are blinking, switching on and off or the airflow is constant low flow?

What do I do if the Respirator does not switch to STANDBY mode when I remove it?

What do I do if the Respirator does not start?

How do I manually re-calibrate the Respirator?

How do I clean the CleanSpace Mask, Head Harness and Neck Support/Pad?

How do I clean the CleanSpace Power Unit?

What does it mean if the Respirator beeps during use?

I am getting an unexpected Filter Change Alert (audible 2 beeps per second) on my CST respirator and my filter does not indicate that it needs replacement. Can I manually reset the Filter Change Alert?

The CleanSpace SMART App is displaying an inaccurate Filter % Remaining reading when paired with my CST respirator. Can this be reset?

What happens if the Respirator gets wet?

Battery & Charging

How long does the battery last ie operating run time?

How do I re-charge the battery?

Can the Internal battery be changed?

How long before the CleanSpace Respirator automatically turns off (“go into standby mode”) after doffing?

Masks and Filters

What size mask should I choose?

How long do the filters last?

Can I clean the CleanSpace filters?

How do I know that my filter needs to be changed?

Is there a risk of the filter catching fire from sparks?